Terms and conditions of the online shop
The KATE ZEE online shop cares about consumer rights. The consumer may not waive the rights granted to him under the Consumer Rights Act. Contractual provisions that are less favourable to the consumer than the provisions of the Consumer Rights Act shall be invalid and the provisions of the Consumer Rights Act shall apply instead. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any of the consumer's rights to which they are entitled under mandatory provisions of law, and any possible doubt shall be interpreted in favour of the consumer. In the event of any inconsistency between the provisions of these Terms and Conditions and the aforementioned provisions, these provisions shall prevail and shall be applied.
Table of contents
- General provisions
- Electronic services in an online shop
- Conditions for entering into a sales contract
- Methods and terms of payment for the product
- Cost, means and time of delivery and collection of the product
- Guarantee, complaints and product returns
- Out-of-court complaint and redress procedures and rules of access to these procedures
- Right of withdrawal
- Provisions for entrepreneurs
- Final provisions
1. general provisions
1.1 The KATE ZEE online shop, available at the following web address www.katezee.pl, conducted by Arte Decore with its registered seat in Koszalin - registered in the Central Register of Business Activity, under NIP number 6111114218 and REGON number . Address of the place of business and address for service: ul. Zwycięstwa 40/41, 75-950 Koszalin. E-mail address: kontakt@katezee.pl, telephone number: 780 715 691.
1.2 These Terms and Conditions are addressed to both consumers and entrepreneurs using the Online Shop (with the exception of point. 9 of the Regulations, which is addressed exclusively to entrepreneurs).
1.3 The administrator of the personal data processed in the Online Shop in relation to the implementation of the provisions of these Terms and Conditions is the Seller. Personal data shall be processed for the purposes, to the extent and on the basis of the grounds and principles indicated in the privacy policy published on the website of the Online Shop. The Privacy Policy contains, first of all, the principles concerning the processing of personal data by the Administrator in the Internet Shop, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Internet Shop. The use of the Online Shop, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer or Client using the Online Shop is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of a contract and statutory obligations of the Seller).
1.4 Definitions:
1.4.1 Business day - one day from Monday to Friday excluding public holidays.
1.4.2. Registration form - a form available in the Online Shop which enables the creation of an Account.
1.4.3. Order Form - an Electronic Service, an interactive form available on the Online Shop which allows the Orderer to place an Order, in particular by adding Products to an electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4. Customer - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws also a natural person with limited capacity to perform legal acts; (2) a legal person; or (3) an organisational unit without legal personality, to which legal capacity is granted by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5. Civil Code - the Civil Code Act of 23 April 1964 (Journal of Laws 1964 no. 16, item 93 as amended).
1.4.6. Account - Electronic Service, a set of resources in the Service Provider's data communication system marked with an individual name (login) and password provided by the Customer, in which the data provided by the Customer and information about Orders placed by him/her at the Online Shop are stored.
1.4.7. Product - an item available on the Online Shop which is the subject of a Sales Agreement between the Customer and the Seller.
1.4.8. Terms and Conditions - these terms and conditions of the Online Shop.
1.4.9 Online shop - the Service Provider's online shop available at the Internet address: katezee.pl/.
1.4.10. Seller / Service Provider - KATE ZEE online shop, available at the following web address katezee.pl/, conducted by Arte Decore with its registered seat in Koszalin - registered in the Central Register of Business Activity, under NIP number 6111114218 and REGON number The address of place of business and address for delivery: ul. Zwycięstwa 40/41, 75-950 Koszalin .
1.4.11. Contract of sale - a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Internet Shop.
1.4.12. Electronic Service - a service provided electronically by the Service Provider to the Customer via the Online Shop.
1.4.13. Customer - (1) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity; (2) a legal person; or (3) an organisational unit without legal personality, to which a law grants legal capacity; - using or intending to use an Electronic Service.
1.4.14 Consumer Rights Act / Act - Act of 30 May 2014 on consumer rights (Journal of Laws 2014 item 827 as amended).
1.4.15. Order - Customer's declaration of will submitted via the Order Form and aiming directly at concluding a Product Sales Agreement with the Seller.
2. Electronic services in the online shop
2.1 The following Electronic Services are available on the Online Shop: Account, Order Form.
2.1.1. Account - the use of an Account is possible after completing a total of three consecutive steps by the Customer - filling in the Registration Form, clicking the field "Create an account", confirming the intention to create an Account by clicking on the confirmation link sent automatically to the provided e-mail address. The following information must be provided by the Customer in the Registration Form: first and last name/company name, address (street, house/flat number, postal code, town, country), e-mail address, contact telephone number and password. For non-consumers, it is also necessary to provide the company name and VAT number.
2.1.2 The Electronic Account Service is provided free of charge for an indefinite period of time. The Customer has the possibility, at any time and without giving reasons, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular by e-mail to: kontakt@katezee.pl or in writing to the address: ul. Zwycięstwa 40/41, 75-950 Koszalin.
Order Form - the use of the Order Form starts when the Customer adds the first Product to the electronic shopping cart in the Online Shop. The Order is placed after the Customer has completed a total of two consecutive steps after filling in the Order Form by clicking the "BUY and PAY" box on the Online Shop website after filling in the Order Form.
2.1.4 The Electronic Order Form Service is provided free of charge and is provided on a one-off basis and terminates when an Order is placed through it or when the Customer stops placing an Order through it in advance.
2.2 Technical requirements necessary to work with the ICT system used by the Service Provider:
- a computer, laptop or other multimedia device with Internet access;
- access to e-mail;
- Web browser: Mozilla Firefox version 11.0 and above or Internet Explorer version 7.0 and above, Opera version 7.0 and above, Google Chrome version 12.0.0 and above;
- Recommended minimum screen resolution: 1024×768;
- enable cookies and Javascript in your browser.
2.3 The Client is obliged to use the Online Shop in a manner consistent with the law and good practice with due regard to respect for the personal rights and copyrights and intellectual property rights of the Service Provider and third parties. The Client is obliged to enter data in accordance with the facts. The Client is prohibited from providing unlawful content.
2.4 Complaint procedure:
2.4.1 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is indicated in points. 6 and 7 of the Terms and Conditions) the Customer may submit, for example:
2.4.1.1. In writing to: ul. Zwycięstwa 40/41, 75-950 Koszalin;
2.4.1.2. in electronic form via e-mail to: kontakt@katezee.pl.
2.4.2. It is recommended that the Service Recipient should state in the description of the complaint:
Information and circumstances concerning the subject matter of the complaint, in particular the nature and date of the irregularity;
2.4.2.2 The requests of the Customer;
2.4.2.3. contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Service Provider. The requirements given in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.4.3 The Service Provider shall respond to the complaint without delay, but no later than within 14 calendar days of its submission.
3 Terms and conditions of the sales contract
3.1 The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form on the Online Shop in accordance with point. 2.1.3 of the Terms and Conditions.
3.2 The price of the Product displayed on the website of the Online Shop is given in Polish Zloty and includes taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including transport, delivery and postal services fees) and other costs, and if the amount of these fees cannot be established - about the obligation to pay them, the Customer is informed on the website of the On-line Store during the process of placing the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
3.3 The procedure for concluding the Sales Contract in the Online Shop by means of the Order Form:
3.3.1 The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order at the Online Shop in accordance with point. 2.1.3 of the Terms and Conditions.
3.3.2 After the Order has been placed, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. The Seller confirms the receipt of the Order and accepts it for fulfilment by sending the Customer a relevant e-mail message to the e-mail address provided by the Customer during the Order placement process, which contains at least the Seller's statements of receipt of the Order and its acceptance for fulfilment as well as confirmation of concluding the Sales Agreement. Upon receipt by the Customer of the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.
3.4 The content of the concluded Sales Agreement shall be recorded, secured and made available to the Customer by making these Terms and Conditions available on the website of the Internet Shop, as well as by sending the Customer the e-mail message referred to in point. 3.3.2. of the Terms and Conditions.
3.5 The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Internet Shop.
4 Methods and terms of payment for the product
4.1 The Seller shall make available to the Customer the following methods of payment for the Sales Contract:
4.1.1 Payment by bank transfer to the Seller's bank account at mBank S.A. - account number: 42 1140 2004 0000 3302 8527 9855
4.1.2. electronic payments by e-transfer via mBank S.A. website. - The possible current payment methods are specified on the website of mBank S.A.. The payment terms and procedures are posted on the payment operator's website.
4.1.3 Payment cards - Available forms of card payment: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro. The online payment service provider for card payments is Autopay S.A.
4.1.3 Refunds: In the event that a refund is required for a payment card transaction, the Merchant will refund the funds to the bank account assigned to the Ordering Party's payment card or using the same method of payment used by the consumer, unless the consumer has agreed to a different method of refund, at no additional cost.
4.2 Payment term:
4.2.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 7 calendar days of the conclusion of the Sales Agreement.
4.2.2 The order processing time is counted from the moment of positive payment authorization. If the Customer chooses payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
5. the cost, means and time of delivery and collection of the product
5.1 The delivery of the Product is available in the Republic of Poland and abroad.
5.2 The delivery of the Product to the Customer is free of charge, unless the Sales Agreement states otherwise. Potential Product delivery costs (including transport, delivery and postal fees) are indicated to the Customer on the pages of the Online Shop under the "Delivery" tab and during the Order placement process, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
5.3 The Seller shall make available to the Customer the following methods of delivery or collection of the Product:
5.3.1 Courier delivery and dispatch for collection at a point (parcel machines, parcel machines).
5.4 The deadline for delivery of the Product to the Customer is up to 7 Business Days, unless a shorter deadline is indicated in the description of the Product or during the Ordering process. In the case of Products with different delivery periods, the delivery period shall be the longest period stated, which shall not, however, exceed 7 Business Days. The start of the period for delivery of the Product to the Customer is calculated as follows:
5.5.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.5.2 It is not possible to pay cash on delivery.
5.6 Product readiness for collection by the Customer - If the Customer chooses to collect the Product in person, the Product shall be ready for collection by the Customer within 4 Business Days, unless a shorter deadline is specified in the Product description or during the Ordering process. In the case of Products with different dates of readiness for collection, the date of readiness for collection shall be the longest date given, which shall not, however, exceed 4 Business Days. The Customer will additionally be informed by the Seller of the Product's readiness for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order. The start of the deadline for the Product to be ready for collection by the Customer is calculated as follows:
5.6.1 If the Customer chooses to pay by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.6.2 In case the Customer chooses the cash on delivery method - from the date of the conclusion of the Sales Agreement.
6 Guarantee and complaints
6.1 The Consumer has the right to complain about the goods in accordance with the applicable regulations. The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are defined by generally applicable provisions of law, in particular the Civil Code (in particular Articles 556-576 of the Civil Code).
6.1.1. The seller provides a product guarantee of 2 years from the date of sale of the product.
6.2 The Seller is obliged to supply the Customer with a defect-free Product.
6.3 A complaint can be made by the Customer, for example:
6.3.1. In writing to the following address: ul. Zwycięstwa 40/41, 75-950 Koszalin;
6.3.2. In electronic form via e-mail to: kontakt@katezee.pl;
6.3.3. In the form of filling in a complaint form to be downloaded at Returns and complaints.
6.4 The Customer is advised to state in the description of the complaint:
6.4.1. information and circumstances concerning the subject of the complaint, in particular the nature and date of the defect;
6.4.2. Request a method of bringing the Product into conformity with the Sales Contract or a declaration of price reduction or withdrawal from the Sales Contract;
6.4.3. contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Seller. The requirements specified in the preceding sentence are only a recommendation and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.
6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, who is a consumer, has requested replacement of the item or removal of the defect or has made a declaration on reduction of the price, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, it shall be deemed that the request was justified.
6.6 The Customer who exercises rights under the warranty is obliged to deliver the defective Product to the address: ul. Zwycięstwa 40/41 , 75-950 Koszalin. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If the delivery of the Product by the Customer would be excessively difficult due to the type of the Product or the way in which it is installed, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
7 Out-of-court complaint and redress procedures and rules of access to these procedures
7.1 Detailed information on the possibility for a Customer who is a consumer to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2 There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, e-mail: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, Warsaw.), whose task is, inter alia, to provide assistance to consumers in matters concerning out-of-court settlement of consumer disputes.
7.3 The consumer has the following examples of out-of-court complaint and redress procedures:
7.3.1. A request for dispute resolution to a permanent amicable consumer court (for more information see: http://www.spsk.wiih.org.pl/);
7.3.2. a request for out-of-court dispute resolution to the provincial inspector of the Commercial Inspection (for more information, visit the website of the inspector in charge of the Seller's place of business);
7.3.3. Assistance from a district (city) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at porady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (the helpline is open on Working Days, from 8 a.m. to 6 p.m., call charge as per operator's tariff).
7.4 A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales or service contract (for more information, see the website of the platform itself or the website address of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8 Right of withdrawal
8.1 A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from the contract without stating a reason and without incurring costs, except for the costs set out in point. 8.8 of the Terms and Conditions. Sending the declaration before the deadline is sufficient to meet it. The declaration of withdrawal may be made, for example:
8.1.1. In writing to the following address: ul. Zwycięstwa 40/41, 75-950 Koszalin;
8.1.2. in electronic form via e-mail to: kontakt@katezee.pl;
8.2.3. by completing the return form downloadable from the Returns.
8.2 A sample withdrawal form is included in Annex 2 to the Consumer Rights Act and is also available on the website of the Online Shop under "Return or complaint". The consumer may use the model form, but this is not obligatory.
8.3 The period for withdrawal shall begin:
8.3.1. For a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract which:
8.3.1.1 Covers multiple Products which are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part;
8.3.1.2 Consists of the regular delivery of Products for a fixed period - from taking possession of the first Product.
8.3.2. For other contracts, from the date of conclusion of the contract.
8.4 In the event of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.
8.5 The Seller shall be obliged to return to the consumer immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal, all payments made by the consumer, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest ordinary delivery method available at the Online Shop). The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not incur any costs for the Consumer. If the Seller has not offered to collect the Product from the consumer itself, the Seller may withhold reimbursement of the payment received from the consumer until it has received the Product back or the consumer has provided proof of return, whichever event occurs first.
8.6 The Consumer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the date of withdrawal from the contract or hand it over to a person authorised by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to send back the Product before its expiry. The Consumer may return the Product to the address: ul. Zwycięstwa 40/41 , 75-950 Koszalin.
8.7 The Consumer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8 Possible costs associated with the consumer's withdrawal from the contract to be borne by the consumer:
8.8.1 If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary means of delivery available on the Online Shop, the Seller shall not be obliged to reimburse the consumer for the additional costs incurred by him/her.
8.8.2 The Consumer shall bear the direct costs of returning the Product.
8.8.3. In the case of a Product which is a service, the performance of which - at the express request of the consumer - has begun before the expiry of the withdrawal period, the consumer who exercises his right of withdrawal after having made such a request, shall be obliged to pay for the performance rendered until the withdrawal. The amount to be paid shall be calculated in proportion to what has been provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating that amount shall be the market value of the performance.
8.9 The consumer has no right of withdrawal from a distance contract in respect of contracts:
8.9.1 Provision of services, if the Seller has performed the service in full with the express consent of the consumer, who has been informed before the provision of the service by the Seller that he will lose his right of withdrawal after the Seller has performed the service;
8.9.2. In which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the end of the withdrawal period;
8.9.3. Where the object of the performance is a non-refabricated product made to the consumer's specifications or to meet the consumer's personalised needs;
8.9.4 In which the object of the performance is a perishable product or a product with a short shelf life;
8.9.5 In which the object of the performance is a Product delivered in sealed packaging which cannot be returned after opening for health or hygiene reasons, if the packaging has been opened after delivery;
8.9.6 Where the subject matter of the performance is Products which are, by their nature, inseparable from other things after delivery;
8.9.7. In which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which may only take place after 30 days and the value of which depends on fluctuations in the market, over which the Seller has no control;
8.9.8 Where the consumer has expressly requested that the Seller come to him for the purpose of carrying out urgent repair or maintenance; if the Seller provides additional services other than those the consumer has requested or supplies Products other than spare parts necessary for the repair or maintenance, the consumer shall have a right of withdrawal in respect of the additional services or Products;
8.9.9 In which the subject matter of the performance is sound or visual recordings or computer programs delivered in sealed packaging if the packaging is opened after delivery;
8.9.10. For the supply of newspapers, periodicals or magazines, with the exception of a subscription contract;
8.9.11. concluded by public auction;
8.9.12. For the provision of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services connected with leisure, entertainment, sporting or cultural events, if the contract specifies the date or period of the service;
8.9.13. For the supply of digital content which is not recorded on a tangible medium if the performance has begun with the consumer's express consent before the end of the withdrawal period and after the Seller has informed the consumer of the loss of the right of withdrawal.
9 Provisions for entrepreneurs
9.1 This section of the Terms and Conditions and the provisions contained herein shall apply only to Customers and Service Recipients who are not consumers.
9.2 The Seller shall have the right to withdraw from a Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. The withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
9.3 In the case of customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.
9.4 From the moment the Product is released by the Seller to the carrier, the benefits and burdens associated with the Product as well as the danger of accidental loss or damage to the Product pass to the Customer who is not a consumer. In such a case, the Seller shall not be liable for any loss, loss or damage to the Product occurring from the acceptance of the Product for transport until its release to the Customer, or for any delay in transporting the consignment.
9.5 If the Product is sent to the Customer by a carrier, the Customer who is not a consumer is obliged to examine the consignment in the time and manner usual for consignments of this type. If he finds that a defect or damage to the Product occurred during transport, he is obliged to perform all actions necessary to establish the carrier's liability.
9.6 In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards the Customer who is not a consumer is excluded.
9.7 In the case of non-consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Customer a relevant statement.
9.8 The liability of the Service Provider/Seller towards the Customer/Client who is not a consumer, irrespective of its legal basis, is limited - both as a single claim as well as for all claims in total - to the amount of the price paid and the delivery costs under the Sales Contract, but no more than one thousand zlotys. The Service Provider/Seller shall only be liable towards the Service Recipient/non-consumer Customer for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits towards the Service Recipient/non-consumer Customer.
9.9 Any disputes arising between the Seller/Service Provider and the Customer/ Customer who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller/Service Provider.
10 Final provisions
10.1 Contracts concluded through the Online Shop shall be concluded in the Polish language.
10.2 Amendment of the Rules:
10.2.1 The Service Provider reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes to the law; changes to payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.
10.2.2 In the case of conclusion of agreements of a continuous nature on the basis of these Terms and Conditions (e.g. provision of Electronic Services - Account), the amended Terms and Conditions shall be binding upon the Customer if the requirements set out in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Customer has been correctly notified of the amendments and has not terminated the agreement within 14 calendar days from the date of notification. In the event that the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in the current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.
10.2.3 In the case of conclusion of contracts of a nature other than continuous contracts (e.g. Sales Contract) on the basis of these Terms and Conditions, the amendments to the Terms and Conditions shall in no way affect the acquired rights of Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Terms and Conditions, in particular, the amendments to the Terms and Conditions shall not affect Orders already placed or placed and Sales Contracts concluded, executed or performed.
10.3 In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: Civil Code; the Act on Provision of Electronic Services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); for Sales Contracts concluded from 25 December 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of 30 May 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.
RODO
Acting in accordance with Article 13(1) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (OJEU.L.2016.119.1), we inform you that your personal data is processed for the purpose of fulfilling the contract, in accordance with the RODO, and details can be found in the Privacy Policy.